InnoLIFT loaders are built to last a long time and with the highest quality European standards. Service issues are typically minimal and easily managed at your facility – loaders do not need to be sent back to our warehouse. If you have an issue, call us at (866) 924-5438 and we’ll analyze your issue and instruct you on solving the problem. Videos and/or pictures may be required. Most InnoLIFT parts can be purchased through InnoLIFT USA. Some parts may be shipped from our manufacturer. Any issue can be solved by contacting a service technician at your local material handling equipment dealer.