InnoLIFT loaders are built to last, meeting the highest European quality standards. Service needs are minimal and can typically be handled at your facility—there’s no need to return the loader to our warehouse. If an issue arises, call us at (866) 924-5438, and we’ll diagnose the problem and guide you through the solution. Photos or videos may be required for assessment. Please include the model and serial number located on the chassis placard. Most InnoLIFT parts are available through Frendix USA, while some may be shipped from our manufacturer. For additional support, a service technician at your local material handling equipment dealer can assist with any issue.